While technicians are the first point of contact with a business that uses a managed service provider, account managers or client experience specialists are dedicated resources for businesses for all non-technical needs.
We offer a dedicated account manager for your company to handle new hardware purchasing, IT reporting, and project planning and alert you that your IT environment could be optimized to protect your environment better.
An account manager’s primary role is to advocate for you and what your business requires to thrive. They anticipate the future needs of your organization and proactively bring them to your attention to see your time and money in the long run.